Where should one look for feedback for startup products? Does feedback from a random group of people, for example in the form of a survey, help your product? Which is the best place to get feedback that can be constructive for the product’s growth?
In a startup, one of the most important aspects is the feedback on startup products. When you get feedback from a customer, you get to know the pros and cons of your product. Prasanna Krishnamoorthy is saying that the best feedback comes from paying customers. Because they are actually paying for your product, they will give you the most honest feedback.
The second-best feedback comes from the customers that are about to use your product. Any other person who is not a customer giving you feedback will not help you to improve your product. So, it is very necessary to get feedback from the right people to improve the quality of the product.
Prasanna Krishnamoorthy is an entrepreneur trainer. He worked intensely with 120+ startups to make them large at Microsoft Accelerator India. At Upekkha, he works with founders to build a capital-efficient SaaS business.
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