In this video we’ve Shubhra Srivastava explaining how her consumer is talking about the product. For instance the knowing that they have a customer who will sell their product for them. How did this moment make her feel? How do you provide value to the customers?
Results of Providing Value to the Customers
This video talks about why you need to focus efforts on your customers, you can increase customer value and grow your business. The value customers receive is equal to the benefits of a product or service minus its costs. What value does your product or service create for them?
Shubhra Srivastava of GaragePlug talks about the type of value they are providing to the customers. As a result the customer becomes your brand ambassador. How does it sense to realize about how right they’re as a product. Currently looking to disrupt the automobile industry. Best practices include pleasant consumer experience and operational excellence for car repair workshops and most importantly providing value to the customers.
Value SaaS Series focus on businesses surviving in their path to first million. They bootstrap or raise tiny external investments. During this period they iterate rapidly to create a growth engine for scaling to $10Mn and beyond. By accessing & deploying founder-ownership friendly capital, they grow rapidly and thrive. Organization that are able to make $1 of revenue through less than $1 of spend is a Value SaaS Business. Veeva, Zoho, MailChimp, Atlassian, BrowserStack, even SalesForce, are all Value SaaS startups – they made more than $1 Mn ARR with less than $1Mn in spend.